How secure is my transaction with you?
What are your accepted payment methods?
We accept credit cards with the Visa, MasterCard, Discover and American Express logo.
Do you ship internationally?
Bark Avenue Apparel currently does not ship internationally.
What are your policies?
If I give you my e-mail address, will I get spam mail?
Bark Avenue Apparel is very serious about protecting your privacy. We will never sell your information to a 3rd party. We are online shoppers & pet owners like you and understand how frustrating unwanted emails become. We will only use your e-mail address to contact you about your account.
Why is my purchase on backorder?
Because of the nature of our business, an item purchased may be on backorder from the designer and, while rare, it is possible that we might not be notified of the inventory levels at the time of your purchase. As soon as we are notified that an item purchased is on backorder, you will be notified via e-mail of an approximate shipping date and will be given the option to wait or cancel your order. If you decide to cancel your order, a refund for the full purchase price plus any applicable shipping charges will be processed immediately.
How do I measure my pet for clothing?
Please refer to the following link for sizing guidelines: Sizing Chart